Owner / Client Representation (Quality Assurance)
We protect the Owner’s interest by ensuring all work is completed in accordance with the contract, governing codes, and referenced standards. Services include:
On-site Quality Assurance representation
Review and approval tracking of submittals, RFIs, and test plans
Verification that required testing and inspections are performed by qualified agencies
Enforcement of contract test and inspection requirements
Daily quality reports and photographic documentation
Monitoring of corrective actions and deficiency resolution
Participation in preparatory, initial, and follow-up inspections
Punch list development and closeout verification
Tracking warranties, O&M data, as-builts, and turnover deliverables
Oversight of safety compliance in accordance with EM 385-1-1 (as applicable)
Coordination with USACE, NAVFAC, USCG, or third-party authorities
Independent QA audits of contractor QC documentation
Change management quality impact review (schedule, cost, and design changes)
We help General Contractors, specialty contractors, and design-build teams develop, refine, or execute a fully compliant Quality Control Program. Services include:
Full QC program build-out (USACE, NAVFAC, federal, or private sector formats)
Creation of project-specific QC Plans, sub-plans, and QC narratives
Development of PDF-fillable forms with company branding (e.g., CQC reports, 3-phase checklists, test logs, deficiency logs, etc.)
EM 385-1-1 safety integration and form preparation
Training for project teams on proper 3-phase inspection execution
Pre-construction QC workshops and kickoff meeting support
Submittal register creation and management
Inspection and testing coordination, including third-party laboratories
Interim program reviews, audits, and correction plans
Field QC staffing (QCMs, SSMs, QC Inspectors, SSHOs, etc.)
Closeout package preparation and documentation compliance support
Mock USACE/NAVFAC QC evaluation prep so you pass on the first round
Veteran-led, federal-projects experienced
Proven record of delivering compliant projects with zero rework
Documentation-driven approach that protects the Owner and Contractor
Scalable support: single project, short-term assignment, or full-time program management
Built for real construction, not paperwork for the sake of paperwork
CONTACT INFORMATION:
Principle & POC: JC Cullen
Phone: 808-631-4475
Email: JC@CullenQualityServices.com